Question 1

Is the gaming headset compatible with X-Box One?

Accepted Answer

You can connect to x box one via a 3.5mm Aux cable, an headset adapter is required. （Not included）

Question 2

How does this gaming headset pair using Bluetooth?

Accepted Answer

Step 1:
Press and hold the power button for 3s, and the headset will be turned on and enter pairing state, then the indicator light will flash in red and blue alternately. (Make sure the headset is not connected to the transmitter or other Bluetooth devices.)

Step 2:
Turn on the Bluetooth of the mobile phone, find the Bluetooth option in Settings and search for "Captain 400"

Step 3:
After successful pairing, the headset is ready for playing music or making a voice call.

Tips:
①Please connect the headset with your mobile device wihthin 5 minutes.
②If you tum off the headset,it will automatically connect to the previously connected
mobile device when you turn it on again.

How To Clear Pairing？
Press and hold the Power button for 8 seconds in the shutdown state to clear the headset connection record.The indicotor light flashes in red and blue for three times with a prompt tone. see less

Question 3

How does this gaming headset connect to switch?

Accepted Answer

Step 1:
Plug the 2.4GHz USB Transmitter into the USB Port on your Switch (lnvalid microphone.)

Step 2:
Press and hold the Power button for 3S, and the indicator light will flash in red and bluealternately. When the adapter is automatically connected to the headset, the bluelight will flash.

Please refer to the video for the specific steps.

If you encounter any problems,
you can always contact customer service and KAPEYDESI will reply within 24-48 hours and provide a satisfactory solution.

Question 4

Is there any guide for connecting this wireless gaming headset to PS5?

Accepted Answer

Step 1:
Plug the 2.4GHz USB Transmitter into the USB Port on your PS5.

Step 2:
Press and hold the Power button for 3S, and the indicator light will flash in red and bluealternately.
When the adapter is automatically connected to the headset, the bluelight will flash.

Please refer to the video for the specific steps.

If you encounter any problems,
you can always contact customer service and KAPEYDESI will reply within 24-48 hours and provide a satisfactory solution.

FAQ